Frequently asked questions

 

Have questions about getting started? Trust us, you're not alone! We've gathered some of the most common customer questions here to help make your experience as quick and easy as possible.

 

Sending money is easy with Currency Key. Log in to your account, select the "Send Money" option, enter the recipient's details, choose the amount, and confirm. We'll handle the rest!

Yes! You can track the status of your transfer through your Currency Key account. We also provide real-time updates to keep you informed.

You can update your account information by logging into your Currency Key account and navigating to the account settings section.

Have any questions?

Send us a message

We're always here to help at Currency Key. Whether you have a question, need some advice, or just want to chat about currency exchange, we're only a phone call, email, or click away. Alternatively, don't hesitate to reach out to us through one of our social media platforms.

  • Location icon

    Our Offices

    Principal Office (Operations)

    238 Thomas Street, Dandenong, Victoria 3175, Australia

    This is where our core operations, management, and compliance activities are based.

    Registered Office (Official Correspondence Only)

    43 Siding Avenue, Officer, Victoria 3809, Australia

    For official government and legal correspondence.

    Mailing / Customer Contact Address

    Level 8, 90 Collins Street, Melbourne, Victoria 3000, Australia

    For customer inquiries, general correspondence, and postal communication only.

  • info@currencykey.com.au
  • 0390886655

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